Fees & Payment
Fees start from £45 per session.
Concessionary places may be available depending on your circumstances - please ask.
Payment can be made by bank transfer before the session or in cash at the end of each session. I am unable to accept card payments.
Cancellations within 24 hours of an agreed session will be charged in full, except in exceptional circumstances.​​​​​
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Duration & Length
Sessions last for 60 minutes and will adhere to the agreed time, even if you arrive late. I offer both short-term and long-term psychotherapy and counselling, available in person, online, and by telephone. Weekly sessions can help maintain momentum and support progress; however, less frequent sessions are also available. We can discuss a schedule that works best for you when we meet.
Location
In person therapy sessions are available at either The Riverside Business Centre, in Conwy, or at an office adjacent to my home in Betws yn Rhos, near Abergele and Colwyn Bay. Both locations are quiet, discreet, and offer free off-road parking and toilet facilities.
For those unable to attend face-to-face meetings, I also offer online or telephone psychotherapy and counselling,​​
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Availability
I offer flexible appointment times including weekend mornings and weekday evenings. Please get in touch to book a session at a time that is convenient for you.
Accessibility
My Conwy office is located on the ground floor of the business park and is fully accessible by wheelchair. Accessible toilet facilities and parking are also available.
Inclusivity
I aim to offer an inclusive and culturally relevant service. I am committed to LGBTQIA+ equality and support all expressions of gender identity.
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Do you offer online or phone therapy?Yes - As well as seeing clients in person, I also offer psychotherapy and counselling by telephone or online via zoom for those unable to attend in person therapy. To get the most out of your online or phone sessions, please ensure that you will be in a quiet environment, free of distractions, where you will not be disturbed.
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Do you do home visits?I do not conduct home visits. I do however offer therapy via telephone and online therapy zoom for those unable to attend sessions in person. My Conwy office is conveniently located just a short walk from the train station and bus stops in Conwy town centre. The office is fully wheelchair accessible and there are disabled toilet facilities on site.
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Do you offer couples counselling or therapy?No, I don't currently offer couples counselling or therapy.
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Arriving at sessionsI do not have a waiting room, so please arrive as close to your appointment time as possible. Sessions will start on time, so if you are late for a session it will still end at the scheduled time and the full fee will apply.
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Will anyone find out what we discussed?I offer a highly confidential service and will therefore not tell anyone that you are attending counselling nor what we discussed. However, I would have to break this confidentiality if I believed there was a serious threat of harm to you or someone else. In such cases, I would always try, where possible, to discuss this with you before taking further action.. If this was the case I would always try, where possible, to discuss this with you before taking further action. There are other occasions I am legally obligated to break confidentiality which are detailed in my psychotherapy and counselling agreement. I also discuss my clinical work in clinical supervision. Clinical supervision involves reviewing my work with a qualified and experienced psychotherapist to support my professional development and ensure the quality of my service. Most professional bodies in the UK, such as the British Association for Counselling and Psychotherapy (BACP) and the United Kingdom Council of Psychotherapists (UKCP), require all members to attend regular supervision, which is widely regarded as ethically necessary. This process helps protect clients and ensures that psychotherapists and counsellors provide an effective service. Client confidentiality is still safeguarded during the supervisory process because clients identifying information, such as full names or any other identifying details, are not disclosed. Additionally, my supervisors are bound by the same ethical code regarding confidentiality as I am.
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What is clinical supervision?Clinical supervision involves reviewing my work with a qualified and experienced psychotherapist to support my professional development and ensure the quality of my service. Most professional bodies in the UK, such as the British Association for Counselling and Psychotherapy (BACP) and the United Kingdom Council of Psychotherapists (UKCP), require all members to attend regular supervision, which is widely regarded as ethically necessary. This process helps protect clients and ensures that psychotherapists and counsellors provide an effective service. Client confidentiality is still safeguarded during the supervisory process because clients identifying information, such as full names or any other identifying details, are not disclosed. Additionally, my supervisors are bound by the same ethical code regarding confidentiality as I am.
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Will I have to agree a contract?Before our initial session, I will send you a psychotherapy and counselling contract that outlines important details such as fees, payment, cancellations, confidentiality, and more. If we decide to work together, this contract will help ensure that we do so within safe and clear boundaries. There is no tie-in period, and you are free to end therapy at any time.
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What is your cancellation policy?Any cancellations within 24 hours of an agreed session that cannot be rearranged for another time in the same week will be charged for in full, except in exceptional circumstances. This policy is in place because I will have set aside the time for your session and will be unlikely to fill the slot on such short notice. If notice is given, I will make every effort to offer an alternative time. On the rare occasion that I need to cancel a session, I will aim to contact you as soon as possible and will endeavour to arrange with you an alternative appointment time.
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Do you keep notes?I am obliged to make some notes after sessions. These notes are very brief, and do not contain your name or any other identifying details about you or anyone you may have spoken to me about. The notes are kept in a locked filing cabinet and are stored in a separate location to any contact details that I have for you (i.e. your name, phone number or email address).
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Any other questions?Please contact me should you have any other questions and I will do my best to answer them!